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OAK BROOK, Ill. - Visitors to the McDonald's wooded corporate campus enter on a driveway named for the late chief executive Ray Kroc, then turn onto Ronald Lane before reaching Hamburger University, where more than 80,000 people have been trained as fast-food managers.

Traditionally, when a car breaks down, the solution has been to fix it. Repair manuals, knowledgeable mechanics and auto parts stores make car repairs common, quick and relatively inexpensive. Even with modern computer-equipped vehicles, regular people have plenty they can do: change oil, change tires and many more advanced upgrades.