A local auto dealership is under investigation by the Texas Department of Motor Vehicles, with multiple customers saying that they never received car titles and were stuck paying off trade-in vehicles that were no longer in their possession.
Hyundai officials confirmed that leadership at KamKad Hyundai has been relieved. No charges have been filed from the Department of Motor Vehicles, but officials noted that they are investigating at least 15 customer complains.
"I don't know how deep all this goes, but I do know that it is a big, big scam," Melba Baker told KBTX after buying a vehicle from the dealership in April.
Baker, like many others, says that she is still on the hook for her old car and doesn’t have the proper registration for the new one.
"If I could afford to do this, I'd be driving a Mercedes, or a Lexus or a Cadillac. Not a Hyundai," Baker added.
Former employees also spoke out, saying that they were fired for “doing the right thing.”
"These people here, not only are they messing you over, they're messing us over, and we sell the cars and we're not getting nothing," former KamKad employee Lamar Curry told KBTX. "If you worked in that dealership, you knew exactly what was happening. And you chose to be straightforward with the customers, or what the other salesman chose to do, which was lie and still try to make deals.”
KamKad’s CEO and corporate offices did not respond when asked for comment.
Erika Fernandez with KBTX contributed to this report.